The decision in one scan
Start with the overall signal, then use comments and course-level evidence to understand what is behind it.
Instructor rating and course rating answer different questions. Written comments do not change either average.
Written comments
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Every rating field
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Professor Kessinger is a great professor. She is very organized and one of the nicest people I've ever met. Take her–be ready to work, but it will totally be worth it.
Very passionate about OB; classes are very engaging and very well organized; class did so well on first exam that started grading harder after but nonetheless take her if you can—she is the best person ever